Terms of service

JURISDICTION AND LAW

Unless otherwise specified, the products and services described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this website is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted. International Driving School makes no representation that any product or service referred to on the website are appropriate for use, or available in other locations. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.

These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

CHANGES TO TERMS AND RECORDS OF AGREEMENTS

INTERNATIONAL DRIVING SCHOOL reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure that you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.
We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for on-line, together with any related application form completed and submitted.

OWNERSHIP OF WEBSITE

This website belongs to INTERNATIONAL DRIVING SCHOOL LIMITED whose registered address is: 38 Shaftesbury close, Nailsea Bristol BS48 2QH.
Registered in England and Wales 12880375.

LEARNER DRIVER – TERMS AND CONDITIONS

In order to have driving lessons you must:

    • Be aged 17 or older (16 or over if disabled).
    • Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence).

It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson. If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such driving lesson.

PAYING FOR LESSONS

All payment must be done before or at lessons in cash or bank transfer.
International Driving School operates its website and its contact centre in order to allow you, the customer, to purchase driving lessons packages with your driving instructor. You can pay for driving lessons in advance via one of the following methods:

1.Payment by credit or debit card online at the Bank Account: International Driving School
Mettle Bank

    • Your funds held in the Client Account will only be used to pay your instructor on a lesson by lesson basis once each lesson has been delivered to you.
    • Following delivery of each driving lesson, your instructor will confirm to International Driving School that the driving lesson has been delivered and, subsequently, International Driving School will send you an email (to the most recent email address you have provided to International Driving School at the time). The email will detail the name of the instructor, the duration of the driving lesson and the date and time of delivery of the driving lesson. If you disagree with the details in the email, you should contact International Driving School immediately, but in any event within 72 hours of the time and date of the email, to place the transaction in dispute. If you do not dispute the details within the specified time, then the instructor will automatically receive payment from your funds held in the Client Account for the driving lesson delivered.
    • In the event of a query or dispute about any aspect of your driving lessons or your instructor, you should contact International Driving School within the time frame detailed above and we will endeavour to resolve the issue promptly.

2. Paying Your Instructor Directly

    • Your instructor will confirm which payment methods they can accept. If you pay your instructor directly you should obtain a receipt.

REDEEMING PRE-PAID LESSONS

You and your instructor are responsible for agreeing such matters as the timing, location and duration of individual driving lessons. You must notify your instructor of any matters existing at any time that may affect your ability or entitlement to have driving lessons, for example, but not limited to, any lack, or loss, of a valid driving licence.

Your instructor cannot guarantee that he will be available each time you choose to request a driving lesson. It is your responsibility to agree and confirm the timing of lessons with your instructor.

The price per hour for driving lessons may change from time to time but other than in the circumstances noted immediately above in respect of a change of area for driving lesson delivery, driving lessons purchased prior to such a change will be delivered at the price originally paid.

CANCELLATION POLICY

You must give at least 24 hours’ notice to your instructor if you wish to cancel or re-arrange a booked driving lesson. Failure to do so may result in your instructor charging you the full amount for that driving lesson.
The cancellation must be by text, email or call to 07493073595.

Any disputed transaction will be promptly and fully investigated by International Driving School. The result of the investigation will be communicated to both parties. No payment from your funds in your Client Account will be made to either party until the investigation has been completed to the satisfaction of International Driving School.

You cannot sell or transfer driving lessons which have been purchased in your name to any other person.

REFUND POLICY

International Driving School operates a “No Quibble Refund Guarantee”.  If you decide you no longer wish to have driving lessons through International Driving School, we will refund any funds remaining in your Client Account in line with the refund terms below, without charge.
For security reasons, any refund of your funds will be made back to the card from which the original payment was taken. If for any reason those card details have become invalid before any refund can be made, International Driving School reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative card or bank account details provided by you.

Our “No Quibble Refund Guarantee” only applies to funds initially paid to International Driving School and held on your behalf in the Client Account.

Funds paid to International Driving School for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to International Driving School you acknowledge that after the expiry of this six month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this six month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. To request a refund, contact International Driving Schools.

You can only pay for driving lessons via the methods outlined above. You cannot pay for driving lessons via any other method and neither International Driving School nor your instructor accept any liability for monies for lessons paid for by any other method than those outlined above. We do not for example arrange driving lessons through any social media channel or auction site or any other website. Where a partner promotion offers discounted lessons, a promotion code will be provided to enable you to purchase the discounted lessons on our website or through our contact centre.  If you are in any doubt about the validity of any offer you find, online or elsewhere, for driving lessons with a instructor, pleace contact International Driving Schools for advice.

 USE OF PERSONAL DATA AND INFORMATION

All personal information and details given to International Driving school’s are used to deliver the service intended, and records are kept strictly confidential. Occasionally, your information may need to be shared with third parties in order for us to provide you with the requested service. For further information, please see our Privacy Policy.
International Driving School’s uphold and are in accordance with the Data Protection Act (1998) and GDPR.

LIMITATION OF LIABILITY

Your instructor and/or International Driving School are not liable to you for any loss or damage caused where, and to the extent that:

    • There is no breach of a legal duty owed to you by the relevant person or body;
    • Such loss or damage is not a reasonably foreseeable result of such a breach of a legal duty;
    • Any such loss or damage, or increase in the same, results from any breach or omission by you; or
    • Any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body.

Your instructor and/or International Driving School shall not, in any event, be liable for losses relating to any business interests you may have including, without limitation, lost profits, loss of opportunity or business or business interruption.

International Driving School is liable for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by International Driving School of any legal duty owed by International Driving School  to you.

Nothing in these Terms and Conditions will affect any statutory rights you may have as a consumer.